Support

Questions, bug reports, or feedback about FourJars — we read every message.

Contact us

Email hello@fourjars.co and we'll get back to you within two business days.

Please include your device model, iOS version, and what you were doing when the problem happened.

How do I add someone to my family?: Every family has a family code. Open Settings → Manage Family to see it, then have the other person choose “Join a Family” on their device and enter the code.
I forgot my parent PIN.: Tap “Forgot PIN” on the PIN screen. We email the PIN to the address used when the family was created.
How does the monthly allowance work?: Set an allowance amount in Settings. On the 1st of each month it posts automatically to each child's Earn jar. You can also set a different amount per child.
How is savings interest calculated?: Interest posts once a month, on the 1st, based on the average daily balance in the Save jar and the interest rate set in Settings. It's a teaching tool, not a real bank account — no actual money is held, moved, or invested by FourJars.
My child's earn request is stuck in Pending.: Earn requests submitted by a child need a parent's approval. Switch to a parent profile and open the Pending tab to approve, adjust, or reject the request.
How do I delete our data?: Open Settings → Manage Family → Delete Family Account. This permanently removes the family, its members, and all transactions from our servers. It cannot be undone.

FourJars shows no ads, has no in-app purchases, and never sells data. See the full Privacy Policy.